We at DrapeStyle are delighted to have received the Best of Houzz award for Client Satisfaction once again in 2015! This is the second consecutive year that we have been recognized by the Houzz Community for providing the “highest Level of Client Satisfaction” for Custom Drapery, Roman Shades and our entire line of Custom Window Treatments. While there may be some “high-fives” around the office today this award is really just a affirmation that taking care of our Customers is our primary focus at DrapeStyle. There are no gimmicks, no short-cuts or trendy new business strategies that take the place of the most basic of business principals. Simply, make the Customer your most important priority and the rest will take care of itself.
The new Houzz award comes at a unique time in our Company’s evolution. The recent move of our headquarters, sales, and operations to Phoenix from Orange County has provided plenty of distractions. The Houzz “badge” is a great reminder for all of us that while we are working out the logistics, processes and details in our new location that if we all keep our eyes clearly focused on “taking care of the Customer” we’ll be just fine.
Thank you to all of our Customers for making DrapeStyle your choice for the best value in custom made drapery anywhere.
It’s no secret that DrapeStyle ships our custom made drapery and window treatments throughout the US and Canada. What you may not know is that we also ship internationally to Countries as far away as France, Australia, Japan, China and the UK. When we firsts started shipping our drapery and drapery hardware we thought, “how hard can it be?”. We learned that shipping our drapes overseas required some serious preparation. For example, we have had a few Clients in Australia (we love the accent by the way), who have ordered several times. The orders were large, enough to decorate an entire home. We initially thought that we would just “box them up” and ship the drapes like we would any other order. When we packed them, however, we quickly realized that we needed a little sturdier of a container considering these draperies were going to the other side of the world. So we contacted a local shipping / freight forwarder, and we are sure glad we did. They built us a very sturdy crate using “certified” wood that came along with a “certificate”. Like me you are probably asking what the heck “certified wood” is. It turns out that some Countries, including Australia, are very concerned about foreign insects crossing their borders. Many insects burrow their way into wood that is then used to build crates that ship goods. The little critters then catch a free ride into new Countries. So, this “certified” wood means that it is free of any hitch-hiking critters.
We got a pretty good education on the nuances of shipping our drapery into a lot of different Countries and we really think it benefits our Customers. Nothing worse than ordering your living room drapery, roman shades or any window treatments and then having them held-up at Customs or worse, rejected by Customs and shipped back to the Manufacturer.
So if you live in Paris Texas or Paris France we are confident that we will make you the very highest quality custom drapery available and have them arrive at your doorstep in perfect condition.
If you have any questions about our International Shipping please call one of our Designers at 800-760-8257.