Lisa's Blog for Drapestyle

Lisa's Blog for DrapeStyle

For Well Over a Decade DrapeStyle has Manufactured the Finest Custom Drapery Available for Designers and Homeowners in the US and Canada

Online Drapery Reviews

One of the great things about the internet is that it adds so much transparency to shopping because online drapery reviews are everywhere.  As a Online Drapery Retailer we are under the microscope with every single order, every single Customer.  Today we have to be (and I like to think we have always been) laser focused on Customer Service and Custom Support.  That is not to say that we don’t mess up.  We do.  I think the critical thing to do when “messing up” is to face up to it.  Accept the responsibility, learn from it and try everything in your power to not let it happen again.  In our business we are making a “Custom Product”, Draperies.  It may sound simple but there are a lot of moving parts to manage.  There are fabric issues, back-logs, dye-lots, deadlines and a million other little things that can simply fall off the tracks.  At DrapeStyle we’ve been a leading online retailer of custom drapery for over a decade.  We try very hard to take care of our Customers and focus on quality.  Thankfully our online drapery reviews speak for themselves.  Not 100% perfect, but, who is?  We are a business of humans making things with their hands and what is more human than to error on occasion.

Here is one of our favorites from Houzz…

This is the first time I used an online company to purchase custom drapery. I was apprehensive about the process given the fact that measurements for this type of project need to be accurate. The company was very responsive in getting fabric samples out to me quickly. I contacted them a few times to make sure that I had the correct dimensions on my order and they were very helpful in walking me through the process. The quality of the finished product is excellent as well as the customer service and the drapes fit perfectly.